Privacy Policy & Terms

1. Information We Collect

When you submit a quote request on our website, we collect your name, phone number, vehicle information, damage descriptions, and any uploaded photographs. This information is collected solely to assess vehicle damage and prepare an accurate estimate.

2. How We Use Your Information

Your contact details are used exclusively by Ngongotaha Panel & Paint to communicate with you regarding your repair request. We never sell, lease, or share your personal information with third-party advertisers.

3. Image Uploads & Estimates

Photographs submitted through the website or via WhatsApp are utilized strictly for mechanical and cosmetic assessment of the vehicle. All preliminary estimates based on photos are subject to physical verification of hidden chassis or underlying damage at our workshop.

4. Workshop Inquiries

For questions regarding our privacy practices or to remove your contact information from our records, please contact us at 142 Oturoa Road, Ngongotahā, Rotorua 3072, New Zealand or call +64 27 684 1468.